Glide Reviews & Tariffs

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Glide Reviews

• Trustpilot – 3.8 out of 5, based on 9,112 reviews in November 2023

Glide Electricity, Gas & Dual Fuel Tariffs

Glide offers tariffs to shared households where they split the utility bills between the tenants and send them each an individual bill. Tariff information including the rates is not available.

Note: prices quoted are based on a central London property with 3 people sharing for a period of 12 months.

• Electricity cost per week per person £4.17
• Gas cost by week per person £4.58

For more information visit Glide Products.

Glide Business Energy

Glide currently does not offer business energy contracts.

Glide Background Information

Glide is an alternative energy supplier that specialises in providing utility services to people in shared accommodation. They manage a range of utilities including gas, electricity, water, TV licence, phone and broadband, and they package them into one monthly bill for each member of the household. This monthly payment includes a managing fee to Glide.

The energy supply is estimated based on the property, tenants, and tariffs. The monthly rate is used to pay the energy bill and if there is a difference at the end of the contract period the balance is payable.

Ecotricity is Glide’s energy provider behind their tariffs and they deal with energy supply and billing to Glide. They supply 100% renewable energy to Glide customers.

Glide Smart Meter

Glide is currently not installing smart meters and there are no details about when they plan to start rolling them out.

Other Glide Meters

Glide currently does not support prepayment meters.

They do support Economy 7 meters.

Glide Bills

Glide combines all your utility bills into one simple package and bills each member of the household separately every month on a fixed price basis.

Glide App

Glide offers an app that is available on both the App Store and Google Play store. The app enables customers to join Glide, manage their accounts, track energy usage, submit meter readings, and view balances and bills.

Reviews on Google Play rate the app as 3 out of 5 based on 224 reviews. Reviews are 52% five stars and 24% two or below ratings. There were a number of reviews that stated that they had issues logging into the app. Positive reviews stated that they loved the app and it was great for submitting meter readings.

Switching To Glide

If you want to switch to Glide you can switch online using their quoting tool or you can call 0333 240 9030. You will need to provide details about your property and the residents to get a quote and whether you want to combine other utilities.

Moving Home With Glide

If you are moving home whilst with Glide you will need to contact them to discuss finalising the bills and switching your new home to them if you want to.

Glide Fuel Mix

Glide’s electricity fuel mix is 100% renewable.

Glide In the News

There are no recent news stories about Glide.

Glide Complaints

There are currently no complaints data available for Glide.

If you need to make a complaint to Glide, see their complaints policy, or else use the below:

• Complete the online form
• Email – [email protected]
• Call – 0333 666 5555
• Write – Glide, Alpha Tower, Suffolk Street, Queensway, Birmingham, B1 1TT

Complaints are handled by Team Leaders, but if you aren’t satisfied with the response you can contact one of their Customer Champions. You can further escalate the complaint to the Chief Executive. If the complaint cannot be resolved satisfactorily you can raise it with the Energy Ombudsman.

Glide Contact Phone Numbers & Email

Customer Services – 0333 666 5555, lines are open Monday to Friday 8.30 am-6 pm

Sign up – 0333 240 9030, lines are open Monday to Friday 8.30 am-6 pm

Email – [email protected]

Glide Address

Glide
Alpha Tower,
Suffolk Street,
Queensway,
Birmingham,
B1 1TT

Website: https://glide.co.uk/

Glide Summary

Glide offers shared households an alternative way of paying their energy bills through a managing agent style of service where they combine all the selected utility bills into one monthly payment for each tenant.

Pros:

• A good solution for managing shared household bills
• Combines utilities other than energy if required
• 100% renewable electricity
• Has an app to manage your account

Cons:

• Only suitable for shared households
• No transparent pricing on what the energy tariff rates are
• No complaints and customer reviews
• Does not support prepayment meters
• Currently not installing smart meters