Compare Business Phone Lines and VoIP
Get a digital business phone line with VoIP today to avoid the last-minute rush. The traditional phone network will be switched off in December 2025. Compare business phone lines and arrange installation without delay. We're here to help you save money on industry-leading business telecoms.
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VoIP Phone Systems Explained
Voice Over Internet Protocol (VoIP) is a term used to describe a type of communication delivered through the Internet. There are two types of VoIP: hosted and non-hosted.
Hosted VoIP allows businesses to outsource the costs of building capable servers, hardware and software to a third party. Most small businesses choose this option as there are little to no set-up costs. If you have VoIP-enabled phones, simply purchase a licence and you’re good to go. You just need to make sure you have business broadband that can handle the extra bandwidth.
Non-hosted VoIP requires a significant investment in servers and hardware that you will have on your premises. On-going costs of maintenance and upkeep will be required. This is an option many large businesses choose as they have the space and budget to front the investment costs.
What Is The PSTN Switch-Off?
The way we all make calls will be changing in December 2025. The Public Switch Telephone Network (PSTN) is closing, and everyone will need to move over to digital-based telephone systems. This means that any equipment currently using the PSTN will stop working. This includes all landline phones, alarms, EPOS payment systems, door entry systems and CCTV.
BT Openreach is making this change as the old copper wire system is old and hard to maintain. The time to take action and switch to a Hosted VoIP system is now to avoid any last-minute rush.
Business Phone Lines & VoIP FAQs
What is VoIP?
VoIP (Voice Over Internet Protocol) is a digital-based phone system that uses an internet connection to make calls rather than the traditional copper wire phone lines that have been in use for years.
VoIP phone systems are popular with businesses as they offer enhanced features, a reliable connection and are very affordable.
What internet speed do I need for a VoIP phone line?
Your business will need 1Mbps of bandwidth to manage a VoIP system with 10 handsets. Call quality relies on a reliable broadband connection.
Why is BT Openreach closing the Public Switched Telephone Network?
The Public Switch Telephone Network cannot offer the features the modern world demands and is expensive to maintain. BT Openreach manages the network across the UK and decided to move towards a digital service that delivers more to users, is cost-effective, and efficient.
How much does it cost to install a business phone line?
VoIP phone systems cost around £10 per month per user but largely depend on features, security and requirements. VoIP phone systems often have zero set-up fees and only require broadband and a compatible handset.
What is a cloud-hosted phone system?
A cloud-hosted phone system is a budget-friendly digital solution for small businesses that do not want the upfront costs of other digital phone systems. The only expense will be purchasing the cloud-supported handsets. This is a popular option with small businesses as they can purchase new licences as the business grows without the need to install new equipment.
Is VoIP secure?
The security of your VoIP system depends on the IT infrastructure of your business or the cloud-based service you’re using. VoIP and cloud-based telephony are just as secure as traditional phone systems.
Is VoIP cheaper than a traditional phone line?
VoIP phone systems are usually cheaper than traditional lines. The cost saving usually comes down to the fact most companies already have an internet connection and will not need to pay for a separate line. As VoIP and cloud telephony can be bundled with broadband, it will save you money.
Do I need a business phone line?
Business phone lines offer enhanced features and support not available with domestic packages. This will add professionalism and productivity when dealing with your customers.
Will ISDN lines work after the PSTN switch-off?
ISDN phone systems will stop working in December 2025 as it relies on the PSTN.