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Water 2 Business

About, Reviews, & How To Get In Touch

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Water2business

Who Are Water 2 Business?

Water2business offer tailored water and wastewater management, hoping to improve efficiency and deliver savings. In 2000, water2business was founded from a joint buying venture created by Bristol Water and Wessex Water.

According to their website, water2business works to understand each business individually, offering expert advice to reduce water costs or resolve leaks on your premises. They monitor your trade effluent, advise on consent needs, and provide expert advice on greywater recycling.

Water2business also offer flexible and consolidated billing for multiple sites and guarantees that you will always speak to a real person when you call for support. For your water supply, they will develop a bespoke programme to help you achieve efficiency targets and offer automatic meter reading (AMR) billing. With business2water wastewater services, they will review your site, identify drains and sewers to improve access and flow, and build new drains if necessary.

Water 2 Business Reviews

Water2business Trustpilot reviews are overall ‘Excellent’, scoring 4.9 stars out of 5, based on 718 reviews as of 1st March 2024. 96% of those reviews are 5 stars, whilst <1% are 1-star reviews, indicating a great customer experience.

The positive reviews state how friendly and efficient their customer service is. The negative reviews mainly focus on poor service surrounding billing.

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Water 2 Business FAQs

  • Who Is The CEO of Water2business?

    In 2023, Andy Coates was appointed the new managing director following the departure of Charley Maher from the company.

  • How To Get In Touch With Water2business?

    Water2business Contact Number: 0345 600 2 600
    (Monday to Friday, 8 am to 6 pm)

    You can also write to them at:
    water2business
    21e Somerset Square
    Nailsea, Bristol
    BS48 1RQ

    You can also find a contact form on the water2business website to correspond via email.

  • How To Do A Water2business Meter Reading

    If you'd like to submit a reading there is a designated form on their website. To complete the form you will need:

    • The black numbers on your meter reading
    • The meter serial number (You can also find this on your bill)
    • Your customer number (Also found on your bill)
    • Your company details

    You will also need to contact them if you are moving premises and need to send a final meter reading.

  • How Do I Pay My Bill For Water2business?

    Water2business offer Direct Debit payments, which can be spread over the year or paid in one sum. You can find their bank details on the back of your bill in section 5, or make a secure one-off payment online on their website.

    You can also pay the sum via cheque to:

    water2business
    21e Somerset Square
    Nailsea
    Bristol
    BS48 1RQ

  • How Is Water2business Regulated?

    Water2business is regulated through Ofwat.