Castle Water Reviews
Castle Water Trustpilot reviews are overall ‘Excellent’, scoring 4.5 stars out of 5, based on 19,624 reviews as of 31st October 2023. 80% of those reviews are 5 stars, whilst 9% are 1-star reviews, indicating an excellent customer experience so far.
The positive reviews state how great the customer services team handled their query, whilst the negative ones mainly focus on how long it can take for certain issues to be solved.
Castle Water FAQs
Who Is The CEO Of Castle Water?
John Reynolds has been the Director and CEO of Castle Water since 2014. He is a former member of the Water Industry Commission for Scotland and a fellow of the Institution of Engineering and Technology.
What Is Castle Water's Contact Number?
Castle Water Contact Number: 01250 718700
Other ways to get in touch with Castle Water:
Email: [email protected]
Key Accounts and Trade Effluent Phone Number: 01250 718718
For Complaints -
Castle Water email: [email protected]
Castle Water address: Complaints, Castle Water Limited, 1 Boat Brae, Rattray, Blairgowrie, PH10 7BH
How To Do A Castle Water Meter Reading
Step 1: Find your water meter using the interactive map on Castle Water Login.
Step 2: If your meter is safe to access, note down the black digits on your reading
Step 3: Submit your meter reading on your Castle Water Account.
How Do I Pay My Bill For Castle Water?
You can easily pay your Castle Water bill online via their website. You need your customer account number and invoice number to hand to pay. You can also easily set up a Direct Debit to create auto payments.
How Is Castle Water Regulated?
Castle Water Limited is regulated by Ofwat and the Water Industry Commission for Scotland (WICS).