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Anglian Water For Business

About, Reviews & How To Switch

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Who Are Anglian Water?

Anglian Water is a wholesaler that supplies water to the East of England and Hartlepool.  

Unlike business water retailers, your water supply will come from a designated wholesaler based on the location of your business premises. This means when you see ‘switch water supplier’ it typically means retailer. Open Water has opened up the business water market by switching retailers to make pricing more competitive so that businesses can source a better deal. 

This means that your water wholesaler (the ones that manage the pipework and supply in your area) will always be the same but the company that prices tariffs, bills you and offers customer service will be different as a licenced water retailer. 

For business water services, Anglian Water operates as the retailer Wave Utilities.

Anglian Water Reviews

Anglian Water has a poor rating on Trustpilot of 2.4 out of 5 based on 424 reviews. However, it is very hard to gauge the services offered to businesses as they are a wholesaler. The most accurate gauge we have of business water services with Anglian is through Wave Utilities. As a joint venture, Wave offers business water services on behalf of Anglian. 

Wave Utilities has an Excellent Trustpilot rating of 4.6 out of 5 based on over 2,500 reviews. This review would be more reflective of business services.

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Anglian Water FAQs

  • Who Is The CEO Of Anglian Water?

    Peter Simpson is the CEO of Anglian Water and has been since 2013. Previously he had been the Chief Operating Officer since joining the company in 2004.

  • What Is Anglian Water’s Contact Number?

    Anglian Water can be contacted on 03457 919 155.

  • How To Do An Anglian Water Meter Reading

    Anglian Water tries to do an in-person meter reading at least once a year but this isn’t always possible. Anglian Water meters could be standard, digital or a sensus meter. 

    Here’s some guidance on reading your Anglian meter:


    Standard Anglian Meter 

    These are old-style meters and will display black digits on a white background. These numbers represent cubic meters. You only need to submit the first five digits. 

    Digital Anglian Meter 

    For a digital Anglian meter, you only need to submit the numbers on the top row. This is for an Elster digital meter. 

    Sensus Meter 

    These new Anglian Water meters may flash alternative screens. You should look for a five-digit number before the comma. Ignore the numbers displayed after the comma.

  • How Do I Pay My Bill For Anglian Water?

    Your Anglian Water bill can be paid online via your account or by direct debit.