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Business Stream Water

About, Reviews, & How To Get In Touch

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Business Stream

Who Are Business Stream Water?

Since 2008, Business Stream has been the first water retailer to operate in the competitive water market. They have delivered over £367 million in discounts and savings, a 62.7 billion litre reduction in water consumption, and a 3 million kg reduction in CO2 emissions.

Business Stream provides services like water management, supply and wastewater management, to a host of different industries and different-sized businesses. They aim to make water use as efficient as possible and help businesses reduce their water costs, as well as protect the environment.

They offer water-saving devices, alternative water sources, and a wealth of knowledge in water efficiency management. Business Stream has won countless awards over the years for their services, so could be a great fit for your company.

Business Stream Reviews

Business Stream Trustpilot reviews are overall ‘Excellent’, scoring 4.7 stars out of 5, based on 4,237 reviews as of 8th March 2024. 80% of those reviews are 5 stars, whilst 9% are 1-star reviews, indicating a great customer experience.

The positive reviews are centred around their customer service offering good guidance and advice and how quickly any issues are resolved. The negative reviews, express how the communication isn’t great and some have experienced extreme measures for bills being sent to the wrong companies.

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Business Stream FAQs

  • Who Is The CEO Of Business Stream?

    Since 2014, Johanna Dow has been the CEO of Business Stream, she started as the Finance Director of Business Stream in 2008.

  • How To Get In Touch With Business Stream?

    Business Stream Contact Number: 0330 123 2000

    Business Stream Email Address: [email protected] 

    Alternatively, you can get in touch through their website using their contact form.

  • How To Do A Business Stream Water Meter Reading

    To submit a meter reading to Business Stream you can simply fill out the form on their website. They also explain just underneath the form how to accurately record your reading.

  • How Do I Pay My Bill For Business Stream?

    To pay your Business Stream bill you can simply set up a Direct Debit, make an online payment, or log into your online account and pay through there. 

    To make a payment over the phone:

    1. Call Business Stream on 0330 123 2000
    2. Select option two
    3. Enter your customer reference number
    4. Select option one
    5. Enter the amount you’d like to pay excluding the decimal point
    6. Follow the prompts to enter your payment card details

  • How Is Business Stream Water Regulated?

    Business Stream is regulated through the Water Industry Commission for Scotland.