Compare Business VoIP Systems
Get a digital business VoIP phone line today to avoid the last-minute rush. The traditional phone network will be switched off in January 2027. Compare business phone lines and arrange installation without delay. We're here to help you save money on industry-leading VoIP deals.
Switch To A Business VoIP System
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We'll ask for your business address and what you need
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Compare business phone line deals and choose the right VoIP deal for you
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Switch business VoIP phone line providers in just a few clicks
Switch to Business VoIP before January 2027 to stay connected
Why Switch To Business VoIP?
The traditional telephone network operated by BT Openreach is being phased out and will no longer function after January 2027.
To maintain connectivity, businesses must transition to a Voice Over Internet Protocol (VoIP) digital phone line system before this deadline.
There are two types of VoIP systems: hosted and non-hosted.
Hosted VoIP
Hosted VoIP allows businesses to outsource the costs associated with building powerful servers, hardware, and software to a third-party provider. This option is popular among small businesses, as it requires minimal setup costs. If you have VoIP-enabled phones, you simply need to purchase a license, and you’ll be ready to go. Just make sure your business broadband can support the additional bandwidth.
Non-hosted VoIP
Non-hosted solutions require a considerable investment in servers and hardware that you will manage on your premises. Additionally, ongoing maintenance and upkeep costs will be required. Many large businesses opt for this option since they have the necessary space and budget to cover the initial investment costs.
Business VoIP Phone System Benefits
UK connectivity providers will cease offering traditional telephone landlines as we transition to a digital network. There are several advantages to using a business VoIP system.
Phone System That Grows With Your Business
You can easily add new lines by connecting an additional handset, eliminating the need for Openreach engineers to visit your premises and disrupt your workday. Just make sure your broadband speeds can accommodate the extra devices.
Additional Phone Features
Business VoIP systems can provide advanced features such as call routing, recording, analytics, cyber encryption, voice-to-email, professional call holding, conference calls, CRM integration, and more.
Business VoIP Costs
VoIP costs can vary based on your specific needs, but many businesses find they save money when switching to a digital phone line. Expenses may include an initial setup fee, the cost of equipment and handsets, and the ongoing monthly subscription for your chosen package. The monthly fee typically depends on the number of users. It’s advisable to consider the features your business requires and the number of users to obtain an accurate quote.
Business VoIP Deals
BT Business VoIP Essential Bundle
Compare live business VoIP deals online and start saving today.
Up to 900 Mbps Download Speed
Digital Phone Line
Guest WiFi
EE Hotspots
Web Protect Security
Minimum Speed Guarantee
BT Business VoIP Enhanced Bundle
Compare live business VoIP deals online and start saving today.
Up to 900 Mbps Download Speed
Digital Phone Line
Everything essential has
Enhanced IT Support
Expert Setup
Static IP
Daisy Business VoIP Bundle
Compare live business VoIP deals online and start saving today.
Up to 900 Mbps Download Speed
Digital Phone Line
24/7 UK Support
Free DDoS Security
Online Billing
12, 24 and 36-month contracts
What Is The PSTN Switch-Off?
Starting in January 2027, the way we make phone calls will change significantly. The Public Switched Telephone Network (PSTN) will be shut down, which means everyone will need to transition to digital-based telephone systems. As a result, any equipment that currently relies on the PSTN will cease to function. This includes landline phones, alarms, EPOS payment systems, door entry systems, and CCTV systems. The deadline for this transition has been extended from 2025 to give people more time to adopt a digital VoIP solution.
BT Openreach is implementing this change because the existing copper wire system is outdated and difficult to maintain. It is crucial to take action now and switch to a Hosted VoIP system to avoid a last-minute rush as the deadline approaches.
Understanding Your Business Phone Bill
When you receive your first business phone bill, you may find some of the charges confusing. To help you understand, we have broken down a typical bill, explained each section, and provided lists of the types of charges and potential fees you can expect.
Each page of your bill should include the date it was issued, your account number, and the bill reference number. In the example from BT Business shown below, this information is displayed in the top right-hand corner of the page. Additionally, every page will feature your supplier's logo and branding.
- Page 1 of your business phone bill includes the account holder's name and business address. It also presents a summary of your quarterly bill, which includes VAT. If you have already paid the bill, the invoice will specify your chosen payment method.
- Page 2 provides a summary of charges for the quarter. This section details your usual payments (excluding VAT), the amount of VAT charged for the period, and a total that combines both the charges and VAT.
Below this summary, you may see unpaid payments that have been carried forward. You will typically find a total figure outlining your charges inclusive of VAT for that period, along with any outstanding payments added together.
At the bottom of the page, there is a VAT summary outlining the total VAT charged, as well as a total amount excluding VAT.
Page 1
Page 2
- Page 3 usually shows your VAT summary. As you can see in the image below, it shows the total amount of VAT paid, and the bill total including VAT. Beneath that, it outlines which of your packages were charged VAT, and their totals.
- Page 4 in our example business bill shows a breakdown of your charges in detail, the date range, and how much VAT you paid. It also highlights the total of all your charges.
Page 3
Page 4
What Types Of Charges Can I Expect On My Business Phone Bill
Depending on what your business requirements are, most of the time you can build custom VoIP deals to suit your business needs.
Aside from your regular charges included in your package, you may also come across out-of-allowance charges or if you have opted to receive a paper bill, most of the time, this additional charge will be included in your final bill.
List Of Business Phone Bill Charges
- Paper Bill Charges (Most companies charge extra for a physical copy of your bill, and online paperless bills are free)
- Calls to 070, 084, 087 and 09 numbers
- Calling or texting abroad
- Roaming
- 118 (Direct Enquiries)
- MMS (Photo Messaging)
- Data Overage
- Late Payment Fees
List Of Business Phone Line Providers
Here's a list of business phone line providers. You can package up business broadband for a cheaper deal.
Business Phone Lines & VoIP FAQs
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Can I Keep The Same Telephone Number When Switching To VoIP?
Yes. We can request to transfer your number from your original phone provider.
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Can I Still Receive Calls If The Internet Goes Down?
Your calls can be forwarded to another designated phone number in the event of an internet outage.
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What internet speed do I need for a VoIP phone line?
Your business will need 1Mbps of bandwidth to manage a VoIP system with 10 handsets. Call quality relies on a reliable broadband connection.
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Why is BT Openreach closing the Public Switched Telephone Network?
The Public Switch Telephone Network cannot offer the features the modern world demands and is expensive to maintain. BT Openreach manages the network across the UK and decided to move towards a digital service that delivers more to users, is cost-effective, and efficient.
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How much does it cost to install a business phone line?
VoIP phone systems cost around £10 per month per user but largely depend on features, security and requirements. VoIP phone systems often have zero set-up fees and only require broadband and a compatible handset.
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What is a cloud-hosted phone system?
A cloud-hosted phone system is a budget-friendly digital solution for small businesses that do not want the upfront costs of other digital phone systems. The only expense will be purchasing the cloud-supported handsets. This is a popular option with small businesses as they can purchase new licences as the business grows without the need to install new equipment.
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Is VoIP secure?
The security of your VoIP system depends on the IT infrastructure of your business or the cloud-based service you’re using. VoIP and cloud-based telephony are just as secure as traditional phone systems.
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Is VoIP cheaper than a traditional phone line?
VoIP phone systems are usually cheaper than traditional lines. The cost saving usually comes down to the fact most companies already have an internet connection and will not need to pay for a separate line. As VoIP and cloud telephony can be bundled with broadband, it will save you money.
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Do I need a business phone line?
Business phone lines offer enhanced features and support not available with domestic packages. This will add professionalism and productivity when dealing with your customers.
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Will ISDN lines work after the PSTN switch-off?
ISDN phone systems will stop working in December 2025 as it relies on the PSTN.
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What Discounts Are Available For Business Phone Billing?
Depending on which company you go through, some providers offer savings on certain packages and even combinations of different packages.
If you'd like to see how much you could save on your business phone bill, get in touch today!
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Can I Get A Paper Copy Of My Business Phone Bill?
Most providers offer an online bill with paper bills as an option. You will usually have to pay extra on your monthly bill to receive a physical copy.
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Can I Claim Back My Business Phone Bill As Expenses?
If you are registered as a sole trader, you could claim your mobile phone expenses, as long as the phone is mostly used for your business.
You can only claim allowable expenses for the business cost.
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What Is VoIP?
VoIP (Voice Over Internet Protocol) is a digital-based phone system that uses an internet connection to make calls rather than the traditional copper wire phone lines that have been in use for years.
VoIP phone systems are popular with businesses as they offer enhanced features, a reliable connection and are very affordable.