PowerCompare.co.uk is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
PowerCompare.co.uk may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 21/11/2017.
Please note: For the purposes of the Data Protection Act 1998 (the “Act”), the data controller for all domestic switches will be ENERGYLINX LIMITED (Company Number SC244794). And the data controller for all business quotes will be QUOTE MY ENERGY LIMITED (Company number 09012924). They handle all price comparisons and/or quote form data provided by the user. All data for domestic or business switches is is collected on their behalf.
Please be aware that they may, at their sole discretion, choose to share these details with third party companies in order to offer you pricing information and other relevant details.
These partners and third parties may choose to contact you by email and/or phone based on details you enter on the site.
What information may be collected
Any or all of the following:
- Name and job title.
- Location information including postcode and address.
- Information about your energy usage and current energy supplier.
- Contact information including email address and/or phone number.
- Demographic information such as postcode, preferences and interests.
- Information about your business and/or a business you work for such as name and energy supplier.
- Other information relevant to customer surveys and/or offers.
What is done with the information gathered
This information is required to understand your needs and provide you with a better service, and in particular for the following reasons:
- To provide you with price comparison and/or energy switching services. Please note all processing of comparison and/or quote data is handled by either ENERGYLINX LIMITED or QUOTE MY ENERGY LIMITED. As noted above this may involve the sharing of information with third party suppliers as outlined above.
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Users contacting and/or submitting information this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.
Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Controlling your personal information
You may choose to restrict the collection or use of your personal information by getting in contact with Energylinx or Quote My Energy Limited.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
v.1.1 – 21 November, 2017 Edited & customised by: PowerCompare.co.uk