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British Gas Lite Reviews & Prices 

British Gas Lite (also called BG Lite) was created to serve small businesses across the UK. Operating separately from their parent company British Gas, they are a digital energy supplier offering competitive prices with simple smart metering. 

Many business choose BG Lite due to the familiar name and branding despite only forming a few years ago. With the backing of British Gas, they are considered a safe supplier to choose.

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British Gas Lite logo.

 

Is British Gas Lite a Good Energy Supplier? 

Despite sharing a similar name, they operate completely separately from their parent organisation. This means it must be judged separately. British Gas Lite (BG Lite) operates solely for small businesses with an array of unique selling points like online account management, free smart meters and fixed business electricity and business gas prices. 

BG Lite is a completely online supplier with a UK-based webchat team to handle customer queries. SMEs will pay monthly via a variable direct debit and receive a free smart meter. 

They score a ‘Poor 2.3’ on Trustpilot, falling behind slightly other key suppliers in the market. This is based on 3,054 reviews at the time of writing. 

Customers often complain about a lack of communication and not being able to get fast service over chat or the phone.  

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Is British Gas Lite The Right Supplier For You?

We rate suppliers based on customers' most desired features including payment options, customer satisfaction, renewables and other factors. You can see this snapshot below. 

Features

Service Offered

Online Billing

Yes

Direct Debit

Yes (only payment option available)

Smart Meters

Yes

Mobile App

No

Flexible Payments

Only If In Arrears

Bonus Services (emergency callouts, backup supply etc) 

No

Renewable Energy

No but carbon neutral 

Trustpilot

Average - 2.8 

Paper Billing

Online Only

British Gas Lite Business Energy Prices 2024

British Gas Lite offers tariffs for businesses of all sizes despite positioning itself as a small business specialist. British Gas Lite offers great value tariffs with the sacrifice of the service being completely online. You should compare prices today for an accurate quote.  

British Gas Lite Business Electricity Prices 

Prices based on an assumed usage of 25,000 kWh annually 

Contract Length

Unit Rate 

Standing Charge

1-year

25.8p

40p

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2-years

26.4p

42p

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3-years

26.9p

42p

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Average

26.4p

42.3p

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British Gas Lite Business Gas Prices 

Prices based on an assumed usage of 25,000 kWh annually 

Contract Length

Unit Rate 

Standing Charge

1-year

7.4p

46.1p

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2-years

7.3p

46p

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3-years

7.1p

46.4p

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Average

7.3p

46.2p

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*prices based on internal data in September 2024. The prices shown are from the cheapest unit rate available tariffs offered by British Gas Lite from any region in the UK. Prices shown include normal energy costs, such as CCL, VAT & daily standing charges.

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British Gas Lite Energy Bill Discount Scheme

The Energy Bill Discount Scheme continues to support businesses during times of higher energy prices. British Gas Lite supports the scheme and is applied automatically to your energy bill. The scheme is due to end in March 2024. 

British Gas Lite Meter Installation 

It seems that British Gas Lite only offer smart meter. This means that any businesses with more complex requirements would not be able to find the right solution from BG Lite. For more options around meter installation, our expert team is happy to help and will often offer free installation when you switch to British Gas Lite with us - or any supplier on our trusted panel! 

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British Gas Lite FAQs 

  • Who Owns British Gas Lite?

    British Gas Lite is owned by British Gas, a subsidiary of Centrica. Centrica’s Group Chief Executive is Chris O’Shea.

  • BG Lite Address

    British Gas Lite is an online energy supplier only. They operate from the same address at British Gas.  

    The head office address is Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.

  • Contact Phone Numbers & Email

    British Gas Lite do not offer the option to phone. They offer a webchat as a replacement. 

    The webchat team is available Monday to Friday 9am-5pm excluding bank holidays. 

    For complaints, they have provided this email address: [email protected]

    Please note the the BG Lite website suggests it will take a minimum of 5 days to respond. 

  • Cancellation Policy

    As British Gas Lite is a business only supplier, you cannot cancel your contract once it has been signed. 

    They will send you a renewal notice around 60 days before your contract end date. Remember you may be able to get a better deal elsewhere, so it is worth shopping around. You can compare supplier prices here. 

  • Green Performance

    British Gas Lite's fuel mix is made up of:

    - Coal: 2%
    - Natural Gas: 20%
    - Nuclear: 28%
    - Renewable Sources: 48%
    - Other: 2%

  • What Is Difference Between British Gas and British Gas Lite?

    British Gas Lite was created for small businesses. The service is entirely digital and operates separately from their parent company, British Gas. This typically means they can offer more competitive energy rates with fewer overheads. You can manage your British Gas Lite account online.

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