About British Gas Lite
British Gas Lite (also called BG Lite) was created to serve small businesses across the UK. Operating separately from their parent company British Gas, they are a digital energy supplier offering competitive prices with simple smart metering.
Many business choose BG Lite due to the familiar name and branding despite only forming a few years ago. With the backing of British Gas, they are considered a safe supplier to choose.
Is British Gas Lite a Good Energy Supplier?
Despite sharing a similar name, they operate completely separately from their parent organisation. This means it must be judged separately. British Gas Lite (BG Lite) operates solely for small businesses with an array of unique selling points like online account management, free smart meters and fixed business electricity and business gas prices.
BG Lite is a completely online supplier with a UK-based webchat team to handle customer queries. SMEs will pay monthly via a variable direct debit and receive a free smart meter.
They score a ‘Poor 1.6’ on Trustpilot, falling behind slightly other key suppliers in the market. This is based on 3,685 reviews at the time of writing.
Customers often complain about a lack of communication and not being able to get fast service over chat or the phone.