Yu Water Reviews
Yu Water Trustpilot reviews are overall ‘Great’, scoring 3.9 stars out of 5, based on 2,159 reviews as of 1st November 2023. 67% of those reviews are 5 stars, whilst 21% are 1-star reviews, indicating a good customer experience so far.
The positive reviews state how great the customer services team handled their query, whilst the negative ones mainly focus on miscommunications between the supplier and customer.
Yu Water FAQs
Who Owns Yu Water?
Bobby Kalar is the CEO of Yu Group PLC - he created the company in 2014 when faced with poor services and high prices from other energy suppliers, whilst running his care home business.
What Is Yu Water's Contact Number?
Yu Water Contact Number: 0115 975 8258 (Monday to Friday, 9 am – 5 pm)
You can also get in touch via email: [email protected] (expect replies within 5 working days)
How To Do A Yu Water Meter Reading
Step 1: Log in or sign up for their online portal
Step 2: Click on “Submit a meter reading”
Step 3: Enter your new meter readings - you can also submit a picture version
Step 4: Enter the date for your meter read
Step 5: Click “Submit a new meter reading” - Done!
How Do I Pay My Bill For Yu Water?
Yu Energy customers usually pay by variable monthly Direct Debit. Water customers will be invoiced quarterly and it will reflect payments that have already been made. You will be paying the unit charge for the amount of water you used, combined with a fixed standing charge. It is also based on regional wholesale costs.
How Is Yu Water Regulated?
Yu Water Limited is regulated by Ofwat.