SSE is a British owned energy company who is one of the UK’s Big Six energy suppliers and one of the largest business energy providers.
Below we look at what tariffs and services SSE offer to its businesses customers.
Note this article focuses on SSE’ Business tariffs and services, domestic customers should visit our SSE Reviews & Tariffs page.
SSE Business Reviews
Additionally, Citizens Advice ranked SSE Business 1st out of the top 15 business energy suppliers.
SSE Business Electricity Tariffs
- Online quotes are available for customers whose meters are non-half-hourly profile class 01 to 04
- All other business customers including half-hourly need to call their sales team on 0800 389 4466 to discuss their energy requirements and get a tailored quote.
- Fixed term contracts are available for 1-4 years
- Prices vary based on your location and consumption
SSE Business Gas Tariffs
- Online quotes are available for customers whose meters are non-daily metered gas with an AQ up to 293,000kWh
- All other business customers need to call their sales team on 0800 389 4466 to discuss their energy requirements and get a tailored quote
- Fixed term contracts are available for 1-4 years
- Prices vary based on your location and consumption
Other SSE Business Energy Products & Services
SSE can also help your business beyond just supplying electricity and gas. They also offer the following:
Small to medium businesses
- Renewable energy supply to help cut carbon emissions and become more sustainable
- Improving efficiency – SSE has resources and advice to help you improve your energy efficiency
- Responsible growth – SSE can support you grow your business responsibly through helping you with your energy usage
Medium businesses
- Renewable energy – SSE Green helps industrial and commercial organisations with greenhouse gas reporting and zero emissions rated electricity
- Energy optimisation – SSE’s energy optimisation team can help you to understand your energy consumption and take actions to cut your costs through building energy management systems, remote support, business energy intelligence, energy performance contracts, energy legislation compliance, and energy audits
- Responsible business – SSE can assist you in being responsible with your energy usage
SSE Business Smart Meters
SSE will be installing smart meters to business customers in late 2018. These will be SMETS2 type meters and they will be installed free of charge.
SSE Business Meter Readings
SSE reads most of their customers’ meters every six months. You can also submit your meter readings online using their form.
SSE Business Bills
SSE has guides to help you understand your gas and electricity statement and invoice. They issue bills quarterly which will commence three months after your supply starts with them.
SSE Business App
SSE currently does not have an app for its business customers.
Switching Your Business Energy To SSE
If you want to switch to SSE you need to get in touch with them on 0345 026 4565 to discuss your options and agree to a contract. They will then contact your existing supplier to arrange the switch. On the last day with your current supplier, you will need to provide your meter readings.
Moving Business Premises With SSE
If you are moving premises whilst with SSE you will need to let them know prior to moving and give them the details about your move and to supply your final meter readings. You can also switch your new premises to them.
If you move into a premise supplied by SSE you will need to contact them to set up your supply with them.
You can contact the Business Moves team on 0345 026 4565 or write to SSE Business Energy, Ty Calon, Malthouse Avenue, Cardiff Gate Business Park, Cardiff, CF23 8GL.
SSE Business Complaints
If you need to make a complaint to SSE contact:
- Call – 0345 725 2526
- Write – SSE Business Energy, PO Box 514, Basingstoke, Hampshire, RG21 8WS
They aim to resolve the complaint on the first contact but if they can not they will aim to resolve it by 8pm the following working day. If it is not resolved within five working days, you can escalate it to the Complaints Management Team who will do an independent review within five working days.
If your business is a microbusiness or SME you can contact the Energy Ombudsman after eight weeks to review your complaint.
Contact Phone Numbers & Email
Customer Services – 0345 725 2526
Business sales – 0800 389 4466
Business moves – 0345 026 4565
Commercial new connections and site works – 0345 070 9385 (electricity) and 0345 070 1265 (gas)
Complete a contact form
SSE Business Address
SSE Business Energy
PO Box 514
Basingstoke
Hampshire
RG21 8WS
Website: https://www.ssebusinessenergy.co.uk/
SSE Business Summary
Pros:
- Has a range of tariffs and tailored offerings
- Broadest range of renewable generation assets in the UK
- Highest ranked business energy supplier in the Citizen Advice poll of 15 energy suppliers
- One of UK’s largest business energy suppliers
Cons:
- Currently not installing smart meters until late 2018
- Does not have an online account management or mobile app
- Currently in discussion with Npower about merging their retail energy businesses
For more see: SSE Reviews & Tariffs