SmartestEnergy work with over 2,000 UK businesses and energy generators, specialising in renewable electricity.
They’re owned by Japanese trading and investment company Marubeni Corporation.
Find out more about SmartestEnergy below.
- Trustpilot: No reviews available.
- Which?: No review available.
- Review Centre: No reviews available.
- Citizens Advice: Doesn’t rank in the Citizens Advice list of 15 business energy companies and how well they deal with complaints.
SmartestEnergy Power Compare Score: No average available.
SmartestEnergy Electricity Products
- Renewable Standard – 100% renewable from a blend of generational sources.
- Natural Renewable – 100% renewable from purely wind, sun or water energy.
- Specific Renewable – 100% renewable from whichever your preferred source is.
- FlexiBase – Flexible product with access to the wholesale market.
- Group FlexiBase – Group product for managing multiple sites.
- FlexiBase Dual Meter – Half-hourly and non-half hourly meters all grouped together on one contract.
- EnviroPass – A product using Government Taxes and Levies to save money.
- Carbon Trust certification.
- Power Purchase Agreements.
To find out specific pricing information, contact SmartestEnergy directly.
Note the tariff information listed above was correct at the time of writing (14 February 2018), although as noted, prices will vary by post code and subject to change at any time.
Established in 2001, SmartestEnergy is now the “UK’s leading purchaser of independent (energy) generation”. They offer 100% renewable electricity tariffs, power purchase agreements and flexible contracts.
SmartestEnergy support the Living Grid project, a group of organisations trying to make energy more “flexible, responsive and low-carbon”.
SmartestEnergy Smart Meter
Smart meters aren’t mentioned on the website, so don’t appear to be available to customers.
Other SmartestEnergy Meters
SmartestEnergy work with different types of meters, including half-hourly. Half-hourly meters report your readings every half an hour for greater accuracy, but will still need to be checked by SmartestEnergy staff.
Payment by Direct Debit is preferred.
There is no app available for customers, but users can log into the online portal.
Switching To SmartestEnergy
There is no specific switching information on the website, but usually you need to provide:
- How much you’re spending on energy right now (either annually or monthly, but ideally both)
- When your current contract date ends and if there are any exit fees.
- What your consumption rates are.
- Your up-to-date meter readings.
Moving Locations With SmartestEnergy
If you’re moving to a new premises, SmartestEnergy ask customers give them as much notice as possible. The change of tenancy form is required 25 days before the transfer and all outstanding bills will need to be paid.
Customers can organise a new connection by contacting their Account Manager.
SmartestEnergy Fuel Mix
Coal – 0% (8.5% UK average)
Natural gas – 0% (44.1%)
Nuclear – 0% (21.0%)
Renewable – 100% (24.2%)
Other – 0% (2.2%)
Natural Renewable fuel mix:
Wind – 49.9%
Solar PV – 40.0%
Hydro – 10.1%
Different tariffs use different renewable energy sources.
SmartestEnergy In the News
SmartestEnergy to manage Enel’s 25MW Tynemouth battery
16 Jan 2018, The Energyst
SmartestEnergy will be managing a project with Enel Energy, an Italian manufacturer and distributor of both electricity and gas.
SmartestEnergy launches ‘trigger-based’ PPA to boost green energy earnings
12 Sep 2017, Business Green
Article about SmartestEnergy claiming they “boost revenues for clean energy generators by up to 8%”.
No reviews available.
Unhappy customer can find the complaints procedure on the SmartestEnergy website and relevant contact details.
Contact Phone Numbers & Email
Phone: 020 7448 0900
Email: Various email addresses for different services
Dashwood House, 69 Old Broad Street, London, EC2M 1QS
For renewable electricity options, SmartestEnergy is definitely a provider worth considering. Their variety of tariffs use different sources of renewable, including solar, wind and hydro, so there are many options to suit different preferences. However, there are no public reviews, no smart meter options, and no gas tariffs.
- Lots of renewable options.
- Power purchase and wholesale options available.
- Variable and fixed products.
- No reviews available.
- No smart meter installation.
- Electricity only.