Scottish Power is one of the UK’s largest energy providers for domestic and business energy. Below we look at what tariffs and services Scottish Power offer to its businesses customers.
Note this article focuses on Scottish Power’ Business tariffs and services, domestic customers should visit our Scottish Power Reviews & Tariffs page.
Scottish Power Business Reviews
Additionally, Citizens Advice ranked Scottish Power Business 12th out of the top 15 business energy suppliers.
Scottish Power Business Electricity Tariffs
Scottish Power has two business offerings – small businesses and commercial energy.
Small businesses
- Quotes are available by calling 0800 22 44 00, Monday-Friday 9am-6pm, Saturday 9am-1pm, or through the online quote tool
- Online account to manage bills, enter meter readings, manage consumption and payments which can be accessed on your desktop or mobile phone app
- Switch to a smart meter
- Energy efficiency advice
- Business Fixed – variable length contract for 1-3 years on a fixed rate, rates not published
- Standard Fixed – out of contract tariff with fixed prices for a year with no exit fees, rates not published
- Standard Variable – prices are variable with no contract and exit fees. Current rates based on a London address are standard meter 12.54 p/kWh + 27 p/day standing charge. Economy 7 day unit rate 15.57 p/kWh, night unit rate 11.77 p/kWh + 37 p/day standing charge. Evening and weekend day unit rate 16.23 p/kWh, evening and weekend unit rate 12.86 p/kWh + 27 p/day standing charge. Off-peak unit rate 13.53 p/kWh + 17 p/day standing charge.
- Deemed – default product when you take over a premise before getting a contract. Variable price with no contract or exit fees. Current rates based on a London address are standard meter 17.5 p/kWh + 46 p/day standing charge. Economy 7 day unit rate 17.5 p/kWh, night unit rate 12 p/kWh + 55 p/day standing charge. Evening and weekend day unit rate 18.5 p/kWh, evening and weekend unit rate 16 p/kWh + 55 p/day standing charge. Off-peak unit rate 14 p/kWh + 25 p/day standing charge.
Commercial energy
- Quotes are available by calling 0800 074 0052, Monday-Friday 9am-4pm
- No energy rates are published
- Energy portal to view consumption, bills, contract details, and view multiple sites
- Half-hourly consumption data
- Advanced Meter Reading meters
Scottish Power Business Gas Tariffs
Scottish Power has two business offerings – small businesses and commercial energy.
Small businesses
- Quotes are available by calling 0800 22 44 00, Monday-Friday 9am-6pm, Saturday 9am-1pm, or through the online quote tool
- Online account to manage bills, enter meter readings, manage consumption and payments which can be accessed on your desktop or mobile phone app
- Switch to a smart meter
- Energy efficiency advice
- Business Fixed – variable length contract for 1-3 years on a fixed rate, no rates published
- Standard Fixed – out of contract tariff with fixed prices for a year with no exit fees, no rates published
- Standard Variable – prices are variable with no contract and exit fees. Current rates based on a London address are pay by direct debit unit rate 4.682 p/kWh + 25 p/day standing charge. Pay quarterly by cash or cheque unit rate 5.15 p/kWh + 25 p/day standing charge
- Deemed – default product when you take over a premise before getting a contract. Variable price with no contract or exit fees. Current rates based on a London address paying quarterly by cash or cheque unit rate 5.5 p/kWh + 25 p/day standing charge
Other Scottish Power Business Energy Products & Services
Scottish Power can also help your business beyond just supplying electricity and gas. They also offer the following:
- Energy analysis – Scottish Power will assist you in understanding your energy usage on a half hourly basis.
- Energy surveys – an energy auditor will assist you in identifying where you can make energy savings.
- Energy projects – Scottish Power will undertake energy savings projects in your business from Power Factor Correction to full lighting schemes.
- Dataserve UK – their metering and data provision which not only provides comprehensive metering solutions they also offer carbon emissions and exception reporting.
- For small businesses, they offer smart meters and their energy smart pack to help reduce energy use.
Scottish Power Business Smart Meters
Scottish Power offers smart meters to all business customers as standard to help them to understand and control their energy usage more effectively.
Scottish Power Business Meter Readings
If you do not have a smart meter, you can submit your electricity and gas meter readings either through your online account or by using their free app (see below).
Scottish Power Business Bills
There is no information regarding Scottish Power’s energy bills except that they can be viewed in your online account and in their app.
Scottish Power Business App
Scottish Power has an app called YourEnergy App which is available on iTunes and Google Play stores.
Features:
- Control heating and hot water using their Connect smart thermostat
- Submit meter readings
- Has a torch to help read meters
- Monitor your usage in graphs
- View bill history
- Make card payments
iTunes rate the app as 4.3 out 5 based on over 6,500 reviews and Google Play reviews rate it as 2.8 out of 5 based on 1,735 reviews.
Switching Your Business Energy To Scottish Power
Switching to Scottish Power can take four to six weeks and the process you will go through is:
- Complete an application which they will check
- They send a transfer request to your current supplier
- They set-up your account and request opening meter readings
- Switch complete
Moving Business Premises With Scottish Power
If you move premises whilst Scottish Power is your energy provider you need to contact them with your final meter readings for all your meters so that they can finalise your accounts for the property.
When you move into new premises register your details with them as soon as possible, check how many meters are in the property, and ascertain who the current supplier is. This will prevent you from being placed on an expensive temporary tariff for too long.
Scottish Power Business Complaints
Small businesses
To make a complaint to Scottish Power contact 0800 040 7002 and ask for the Customer Care Team. Small business customers can seek independent advice from the Citizens Advice.
If you are microbusiness and your complaint is not resolved within eight weeks you can contact the Energy Ombudsman to review the complaint.
Commercial energy
To make a complaint to Scottish Power contact:
- Call – 0800 074 0739 and ask for the Business Customer Care Team
- Sales complaints for Group and/or half-hourly single site customers – contact your account manager or 0800 074 0052
- Sales complaints for commercial energy microbusinesses – 0800 074 0739
- Write – Customer Care Manager, Scottish Power, Customer Services, Freepost SCO5388, 320 St Vincent Street, Glasgow, G2 5AD.
Microbusinesses can contact Citizens Advice for support and if the complaint is not resolved within eight weeks you can contact the Energy Ombudsman to review your complaint.
Contact Phone Numbers & Email
Small businesses
Call – 0800 040 7002, Monday- Friday 8am-7pm, Saturdays 8.30am-1pm
Complete an online enquiry
Commercial energy
Existing customers should contact their dedicated Account Manager.
New customers:
- Call – 0800 074 0052 (Customer Direct) or 0800 074 0025 (Brokers/consultants)
- Email – consultants@SPcommercialenergy.com
Scottish Power Business Address
Scottish Power
Customer Services
Freepost SCO5388
320 St Vincent Street
Glasgow
G2 5AD
Website: https://www.scottishpower.co.uk/small-business/ or https://www.scottishpower.co.uk/commercial-business/
Scottish Power Business Summary
Pros:
- Has two offerings for small businesses and commercial energy
- Offers a range of tariffs for small businesses
- Offers smart meters as standard
- Has an app for business customers
Cons:
- Deemed energy rates are high
- Low customer review score
- Poor customer review score for their app in the Google Play store
For more see: Scottish Power Review & Tariffs