Flogas is an LPG energy provider based in Leicestershire who supplies bulk, cylinder, and bottled LPG to domestic and business customers across the UK.
Below we look at the key things you need to know about them before making the switch.
- Trustpilot – 8.1 out 10 based on 841 reviews
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The reviews for Flogas were 71% excellent and 17% bad. Positive comments include good customer service, responsive deliveries of fuel, ease of switching and reliability of deliveries.
Negative comments include poor customer service, problems receiving bulk fuel delivery, billing issue, poor communication around bulk delivery, and the automatic top-up service not working.
Flogas Electricity, Gas & Dual Fuel Tariffs
Flogas offers LPG only to domestic customers either as a bulk supply for tanks or in cylinders and bottles. They do not display their tariffs online and customers need to complete an online form to receive a quote.
For more information visit Flogas products.
Flogas Business Energy
Flogas supplies businesses with LPG as either bulk or bottled, biomethane and main gas.
For more see: Flogas Business Electricity & Gas Tariffs & Rates
Flogas Background Information
Flogas has been in operation since 1984 and over the past 30 years, they have evolved into a large LPG supplier across Britain, Ireland, Sweden, Norway, Belgium, and the Netherlands. They have an annual turnover of £11 billion.
Flogas has the more depots in the UK than any other LPG supplier and their gas cylinders are stocked in further outlets across the UK. This network enables customers to either have cylinders delivered direct to their home or collect them themselves.
They also deliver LPG in bulk to customers who have storage tanks. These customers can benefit from having their tanks fitted with an automatic top-up alert system which will let Flogas know that a top-up is needed.
Flogas Smart Meter
Flogas only supplies LPG and therefore they are not bound by the same rules for installing smart meters. However, they are installing smart meters where possible as part of their meter maintenance program. They also offer an automatic refill service which alerts them when your tank is getting low to order a new delivery.
Other Flogas Meters
As Flogas only supply LPG they do not support any other meters.
Flogas will bill you for the LPG as you purchase it, therefore you pay for your energy up front or within 14 days, unless you set up an arrangement to pay by fixed monthly direct debit or variable direct debit. You can view your statements and invoices in your online account. They also offer paper and paperless billing options.
Flogas currently does not have an app.
Switching To Flogas
If you want to switch to Flogas you need to complete an online quote form or call them to get a quote and then proceed to switch. The switching process can take up to four weeks and they will request a meter reading prior to your switch date if required.
Moving Home With Flogas
If you are moving to a new house whilst being supplied by Flogas you will need to complete their moving home form and they will be in touch with you to discuss it.
Flogas Fuel Mix
Flogas does not supply electricity and therefore does not have an electricity fuel mix.
Flogas In the News
There are no recent news stories about Flogas.
There is no complaints information available for Flogas.
If you need to make a complaint to Flogas contact:
- Call – 800 574 574
- Write – Flogas Britain Limited, 81 Rayns Way, Watermead Business Park, Syston, Leicestershire, LE7 1PF
- Complete an online complaint form
Flogas Contact Phone Numbers & Email
Call – 0808 250 3507, lines are open Monday-Friday 8am-6pm, Saturday 8am-1pm
Watermead Business Park
Flogas is a large international supplier of LPG who supply customers across the UK from their local depots with bulk LPG, bottled and cylinder gas.
- Well-established company
- Largest number of UK LPG depots
- Automatic alert system for tank top-ups
- High customer review rating
- Only supply LPG to domestic customers
- Substantial number of complaints about the automatic alerts, communication, and shortage of LPG causing delayed deliveries