Fischer Energy is a small, independent energy supplier who supplies energy to domestic customers on credit and Economy 7 meters.
All electricity supplied is 100% renewable.
Below we look at the key things you need to know about them before making the switch including reviews, tariffs and complaints.
Fischer Energy Reviews
- Trustpilot – 8.3 out of 10 based on 275 reviews
- Which? – no reviews yet
- Review Centre – no reviews yet
- Citizens Advice – insufficient information to review
Trustpilot reviews gave Fischer Energy 60% excellent score and 7% poor/bad score. Positive review comments included good customer service, ease of switching, and competitive tariffs.
Negative review comments include issues with complaint handling, not offering Warm Home Discount unless on Pension Credit, and billing issues. Fischer Energy has responded to most review comments whether they are negative or positive.
Fischer Energy Electricity, Gas & Dual Fuel Tariffs
Fischer Energy has one simple tariff for all customers including Economy 7 customers.
NOTE: energy unit prices vary by region; the prices quoted are for a home in London.
- No contract
- No exit fees
- 100% renewable electricity
- Electricity unit rate 13.46 pence per kWh and standing charge 21 pence per day
- Economy 7 day unit rate 14.53 pence per kWh, night unit rate 7.53 pence per kWh, and standing charge 21 pence per day
- Gas unit rate 3.3 pence per kWh and standing charge 21 pence per day
For more information visit Fischer Energy products.
Fischer Energy Business Energy
Fischer Energy currently does not supply energy to businesses.
Fischer Energy Background Information
Leicester based Fischer Energy first launched January 2017 but they are not completely new business as they have been installing heating systems through their sister company Fischer Future Heat for many years.
The family-run business was set up because they appreciated the frustrations that many people had with energy companies and they want to establish an energy supply business that was fair, honest and loyal.
They offer just one simple tariff which caters for electricity, gas, and Economy 7. They provide 100% renewable electricity as standard. Fischer Future Heat customers may be eligible for 5% discount off their energy bills.
Fischer Energy Smart Meter
Fischer Energy plans to start installing smart meters early 2018 and will be installing second-generation SMETS2 meters.
Other Fischer Energy Meters
Fischer Energy support Economy 7 meters.
They currently do not support prepayment meters.
Fischer Energy Bills
Fischer Energy only offers tariffs that are payable by direct debit either fixed or flexible which is agreed when you sign up with them.
Fischer Energy Warm Home Discount
Fischer Energy was part of the 2017/18 Warm Home Discount scheme, which gives vulnerable people £140 towards their energy bills, but only for people who qualified as part of the core group. They don’t seem to have any information for 2018/19 on their website at the current time.
Fischer Energy App
Fischer Energy currently does not have an app.
Switching To Fischer Energy
If you want to switch to Fischer Energy you can do it either over the phone or online. You will need to provide a few details about your home and energy usage before they give you a quote. You can either accept the online quote and switch or request that an advisor calls you. Once you have completed the switch details, Fischer Energy will do the rest for you.
Moving Home With Fischer Energy
If you are moving home with Fischer Energy then you can take your energy supply with you. All you need to do is contact them over the phone with the details of your home move and provide meter readings, and then they will handle the rest including switching your new home to them.
Fischer Energy Fuel Mix
Fischer Energy fuel mix for electricity is 100% renewable.
Fischer Energy In the News
September 2017, Express, Fischer Energy calls for energy companies to refund money to loyal customers who are attracted by cheap deals and then penalised at the end of the contract by being moved onto expensive tariffs.
May 2017, Mirror, Fischer Energy calls for the government to do more to punish the Big Six energy suppliers for dubious tactics to increase energy prices.
Fischer Energy Complaints
There is currently no complaints data available.
If you need to make a complaint to Fischer Energy:
- Call – 0800 103 2769
- Email – [email protected]
- Tweet – @FischerEnergy
- Write – Fischer Energy, 16 North Mills, Leicester, LE3 5DL
- Visit their office
They aim to resolve any issues on the first contact and put things right within 24 hours, but complex issues may take longer but they will keep you informed of the progress. Complaints can be escalated to the senior team. If the complaint cannot be resolved satisfactorily then you will be sent a final response which will include details for the Energy Ombudsman.
Fischer Energy Contact Phone Numbers & Email
Customer services – 0800 014 9896
Email – [email protected]
Fischer Energy Address
16 North Mills,
Fischer Energy Summary
Fischer Energy is family-owned, small but growing energy supplier who supplies energy to domestic customers on credit and Economy 7 meters. They have one single tariff that caters for all customer but prices vary by region.
There is no complaint data available for them as they were only launched in January 2017 but there are a lot of positive customer reviews.
- One simple tariff
- UK call centre
- Support Economy 7 meters
- High level of positive customer reviews
- 100% renewable electricity
- No choice of tariffs
- Does not offer the Warm Homes Discount unless you are in receipt of Pension Credit
- Not installing smart meters until some point in 2018
- No app