Ecotricity is a green energy provider who supplies gas and electricity to domestic customers and from micro to large businesses. They pioneered green gas in the UK energy business.
Below we look at what tariffs and services Ecotricity offer to its businesses customers.
Note this article focuses on Ecotricity’ Business tariffs and services, domestic customers should visit our Ecotricity Reviews & Tariffs page.
Ecotricity Business Reviews
Ecotricity Business Electricity Tariffs
- 100% green electricity for small and medium-sized businesses
- Bespoke electricity pricing for large businesses on a green tariff for single, large and multiple sites
- Dedicated account manager
- Collective billing
- You will need to complete an online quote for pricing information
- Deemed electricity rates for micro businesses are 14.5 p/kWh + £3 p/day standing charge
Compare Business Electricity Prices
Ecotricity Business Gas Tariffs
- Supplies green gas to small and medium business customers
- Made-to-measure contracts for large businesses
- Frack-free promise that gas will never come from shale
- Dedicated account manager
- Collective billing
- You will need to complete an online quote for pricing information
- Deemed gas prices for micro businesses are 5.4 p/kWh + £3 p/day standing charge
Other Ecotricity Business Energy Products & Services
Ecotricity can also help your business beyond just supplying electricity and gas. They also offer the following:
- New connections
- On-site wind energy generation installations
Ecotricity Business Smart Meters
Ecotricity is installing smart meters for domestic customers but there is no information available on whether they are installing them in businesses.
Ecotricity Business Meter Readings
Customers can submit meter readings online:
Ecotricity Business Bills
There is no information available on Ecotricity’s bills.
Ecotricity Business App
Ecotricity has an app for its domestic customers but it is not clear whether this app can be used for businesses.
Switching Your Business Energy To Ecotricity
If you want to switch to Ecotricity and you have a standard electricity or gas meter you can complete an online quote and switch to them.
If you have half-hourly meters then you will need to complete their business energy quote form and they will get in touch with you, or you can call them on 0345 600 1994.
Moving Business Premises With Ecotricity
If you are moving whilst being supplied by Ecotricity you will need to contact them to discuss finalising your current property’s bill and whether you want to switch to them in your new property.
If you move into a property supplied by Ecotricity, you should contact them to discuss the tariff you are on and switching from the deemed tariff to them or another supplier to reduce your energy costs.
Ecotricity Business Complaints
Ecotricity has a single complaints process for all customers. If you want to register a complaint with Ecotricity, call 0345 555 7100 to get the issue resolved. If you want to escalate the complaint you can discuss it with the Customer Complaints Team. If the complaint isn’t resolved to your satisfaction you can get advice from Citizens Advice or you can raise it with the Energy Ombudsman.
Contact Phone Numbers & Email
Call:
- Sales – 0345 600 1994
- Customer service – 0345 230 6102
Email:
- Sales – sales@ecotricity.co.uk
- Customer service – business@ecotricity.co.uk
Lines are open Monday-Thursday 8.30am-5pm and Friday 8.30am-4pm
Ecotricity Business Address
Ecotricity Group Limited
Lion House
Rowcroft
Stroud
Gloucestershire
GL5 3BY
Website: https://www.ecotricity.co.uk/business-energy
Ecotricity Business Summary
Pros:
- Offers 100% green electricity
- Offers green gas
- Established green energy supplier
Cons:
- Information is a bit thin in parts for business energy
- No separate business complaints process
For more see: Ecotricity Reviews & Tariffs