With a 20 year history in the UK commercial energy market, Contract Natural Gas (CNG) are the largest independent shipper of gas in the UK.
Looking for a new business gas supplier? CNG could be an option – find out more below.
Contract Natural Gas Reviews
- Trustpilot: 5.4 out of 10, based on 2 reviews.
- Which?: No reviews available.
- Review Centre: No reviews available.
- Citizens Advice: Not included in Citizen’s Advice list of 15 business energy companies and how well they deal with complaints.
Contract Natural Gas Power Compare Score: Not enough reviews
Contract Natural Gas Business Electricity, Gas & Dual Fuel Tariffs
- Gas supply only.
- Fixed and variable contracts available.
- Commercial gas shipping.
- New gas connections.
- Meter installation.
- Network design, planning and installation.
- Customised gas solutions.
For more specific details and what the costs could be, contact Contract Natural Gas through their website cngltd.co.uk
Note the information listed above was correct at the time of writing (16 December 2017).
Contract Natural Gas Background
Established in 1994, Contract Natural Gas is the largest independent shipper of gas in the UK. They’ve got a few awards on their mantelpiece, including an outstanding ranking with Investor in Customers, and ranking in the Yorkshire Post’s Fastest 50 high-achieving companies in 2014.
As well as providing the energy itself, they also set up connections, move and install meters, and shipping services.
Contract Natural Gas Smart Meter
There’s no information about smart meters on the CNG site.
Smart meters are designed for the most accurate monthly billing, rather than reading the meter manually. The meter also records usage in real-time, so the user knows how much energy they’re using at a glance. The government has imposed a deadline of 2020 for all energy providers to offer them to domestic and small business customers.
Contract Natural Gas Meters
To submit a reading, customer can fill out a form on the CNG website. There’s no specific information available about how to read your meter.
Automated Meter Reading (AMR) means customers can have readings reported automatically and never have to manually read their meter. They can check their readings online, 24 hours a day, through an online portal, and their bill will be as accurate as possible.
Business energy customers who don’t use a smart meter or Automated Meter Reading (AMR) should get in the habit of submitting a reading every month, because it keeps the bill accurate.
Contract Natural Gas Bills
Customers can also set up a regular Direct Debit to take payments monthly or quarterly.
Businesses with more than one site can set up ‘Group Billing’, where they’ll be billed for all sites at once if it’s easier to manage.
Contract Natural Gas App
There’s no app available to customers, but AMR customers and partners can log into their own online portals.
Switching To Contract Natural Gas
There’s no specific information about switching and how long it takes.
Moving Locations With Contract Natural Gas
If you’re moving into a property powered by Contract Natural Gas and want to transfer the account into your name, you’ll need to provide the following:
- Lease agreement/ownership documents.
- Solicitor’s letter (if applicable).
- Name and contact number of landlord, or whoever manages the property (if it isn’t yourself).
- A meter reading.
If you’re moving out of a property, you also need to provide the following:
- Final meter reading.
- Forwarding address for your final bill.
- The new tenant’s details (if available).
- Landlord’s details (if applicable).
- Date you moved out.
Contract Natural Gas Fuel Mix
No fuel mix information available.
Contract Natural Gas In the News
No recent press available.
Contract Natural Gas Complaints
There are only two reviews on CNG’s Trustpilot page, and they’re both far from complimentary. Both reviewers have had issues with invoicing and trying to break their contract.
Contact Phone Numbers & Email
Phone: 01423 502 554
Email: [email protected]
Contract Natural Gas Address
CNG Ltd, 2 Victoria Avenue, Harrogate, North Yorkshire, HG1 1EL
Contract Natural Gas Summary
Contract Natural Gas have a detailed website with a decent amount of information, and they provide more than just energy supply, they also provide connections and meter installation too. For customers who need more than just a basic tariff, they could be a good option.
Though many of their reviews are positive, the negative are worth reading and taking onboard. It can be a warning sign when a supplier splits opinion so dramatically.
- Option of meter installation and supply installation.
- Advice on reading meters and paying your bill online.
- Some reviews very positive and detailed.
- Some reviews are very critical.
- Gas only, no electricity available.
- No fuel mix disclosed.