Breeze Energy is a Newcastle based energy supplier who has been supplying gas and electricity since May 2015.
Below we look at the key things you need to know about them before making the switch.
Breeze Energy Reviews
- Trustpilot –not reviewed yet
- Which? – not reviewed yet
- Review Centre – not reviewed yet
- Citizens Advice – insufficient information to review
Breeze Energy Power Compare Score: insufficient information to review
Breeze Energy Electricity, Gas & Dual Fuel Tariffs
Breeze Energy offers only one tariff. Note: prices quoted are based on a central London address.
- Fixed 12-month contract
- Payment by direct debit only
- No exit fees
- Electricity unit charge 11.6 pence per kWh and standing charge 18.11 pence per day
- Gas unit charge 2.7825 pence per kWh and standing charge 17.85 pence per day
For more information visit Breeze Energy products.
Breeze Energy Business Energy
Breeze Energy currently does not supply energy to businesses.
Breeze Energy Background Information
Breeze Energy has been in the energy supply market in the UK since May 2015 and they are based in Newcastle upon Tyne where their main office and call centre is based. Their aim is to help their customers to use less energy and they provide them with simple tips to save energy. They also promote regular meter readings to ensure customers only pay for the energy that they use.
Breeze Energy only offers one tariff for all customers that allow payment by direct debit only and are fixed for 12 months with no exit fees. The tariffs are not available for prepayment or Economy 7 meter customers.
Breeze Energy Smart Meter
There is no information available about Breeze Energy’s plans to install smart meters.
Other Breeze Energy Meters
Breeze Energy appears to not offer tariffs for prepayment or Economy 7 meter customers.
Breeze Energy Bills
Breeze Energy only offers tariffs that are paid by direct debit. They advise that customers should send monthly meter readings to ensure that they are paying only for the energy that they use.
Breeze Energy App
Breeze Energy currently does not have an app.
Switching To Breeze Energy
If you want to switch suppliers to Breeze Energy you can complete their online quote or call their customer services team. Switching suppliers should take no longer than 21 days. Once you have completed the details for the switch, Breeze Energy will do the rest for you.
Moving Home With Breeze Energy
If you are moving home with Breeze Energy you will need to contact them to discuss what you need to do and give them all the details they require to finalise the bill at your current address and switch the supply at your new address if you want to switch to them.
Breeze Energy Fuel Mix
Breeze Energy’s electricity fuel mix is:
- Coal 13.5%
- Natural gas 41.4%
- Nuclear 11.3%
- Renewables 29.4%
- Other 4.4%
Breeze Energy In the News
There are no recent news stories about Breeze Energy.
Breeze Energy Complaints
There is no complaints information available from Ofgem but Breeze Energy has published a complaints report which shows that in quarter three in 2017 (July-September) they received 44 complaints per 100,000 customers and 97% of these complaints were resolved on the same day or next working day. 100% were resolved within eight weeks.
If you need to make a complaint to Breeze Energy contact:
- Call 0191 348 1212
- Email – [email protected]
- Write – Breeze Energy, Customer Relations, Suite 11, Dobson House, Regent Centre, Newcastle upon Tyne, NE3 3PF
They will acknowledge complaints within two working days and resolve it as quickly as possible. More complex complaints can take longer to resolve but they aim to take no longer than eight weeks. If after eight weeks it is not resolved to your satisfaction they will give you a response and details for the Energy Ombudsman.
Breeze Energy Contact Phone Numbers & Email
Call 0191 348 1212
Email – [email protected]
Breeze Energy Address
Newcastle upon Tyne
Breeze Energy Summary
Breeze Energy is a small energy supplier who has been supplying gas and electricity across the UK since May 2015. They offer one simple energy tariff to all customers on standard credit meters, and currently, do not offer tariffs for prepayment or Economy 7 meter customers.
- One simple tariff
- Competitive rates
- Support customers in saving energy
- No choice of tariff
- Does not support prepayment or Economy 7 meter customers
- Direct debit payment only
- Currently not installing smart meters
- No official complaints data and no customer reviews